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True to the well-known visual information-seeking mantra „Overview first, zoom and filter, then details-on-demand“, the ADOIT ServiceNow Live Connector delivers live facts to effectively shape your corporate future, which all stakeholders can benefit from. With ADOIT ServiceNow, service managers can better understand the business value from your IT services, while business planners, process owners, and business architects are also able to identify and address improvement potentials in IT support.
Capture the relationships between your strategic transformation and your business processes, including your business services and their CIs, at a glance.
Benefit from live service quality information, such as the number of SLA violations, the duration of outages, the number of incidents and problems, and more.
Immerse yourself in the details to see the current status of your business services, as well as any failures, problems and changes.
Get an insight into how ADOIT and ServiceNow are synchronized and work together to deliver live facts related to your business services.