BOC Group Listed in the 2019 Gartner Peer Insights ‘Voice of the Customer’: Enterprise Architecture Tools Report

The Customers Have Spoken: BOC Group ranks among the top 3 out of the 9 evaluated global EA vendors

BOC Group is pleased to share that it has been listed in the March 2019 Gartner Peer Insights ‘Voice of the Customer’: Enterprise Architecture Tools report. BOC Group, with its Enterprise Architecture (EA) suite ADOIT was one of the 9 vendors listed in this report and ranked among the highest three across all reviewed categories as follows:

 

  • Overall rating – 4.7 out of 5.0
  • Willingness to recommend – 90%
  • Product capabilities – 4.5 out of 5.0
  • Evaluation and Contracting – 4.9 out of 5.0
  • Integration and Deployment – 4.5 out of 5.0
  • Service and Support – 5.0 out of 5.0.

 

Free from any vendor influence, and based solely on direct customer experiences, the Gartner Peer Insights ‘Voice of the Customer’ report uses reviews and ratings from Gartner Peer Insights forum to provide a synthesized, first-hand insight into existing customers’ experience with a specific vendor at hand.

 

According to the report, these reviews “give insight into not only how satisfied existing customers are with a vendor’s product, but also their experience in negotiating with the vendor, getting support for the product or service and their overall implementation effort”.*

 

Christoph Moser, ADOIT product manager comments: “We are happy to be distinguished by our customers as one of the highest rated vendors and give a big ‘thank you’ to our client base for their support and for sharing their ADOIT feedback, experience and insights with other EA professionals."

 

Moser continues: “We believe that our positive reviews are a direct result of our continued mission and effort to deliver the very best for our customers in everything we do – from product capabilities and deployment, to contracting and customer support. This kind of feedback gives us an additional push to continue on this path and do even better in the future!

 

With an overall rating of 4.7 out of 5 in the report, here is some of the feedback our international clients gave about their experience with BOC Group and our EA suite ADOIT:

  • BOC offers with their comprehensive and integrated range of products not only powerful but also user-friendly solutions. Moreover, with their strong customer orientation and unique hands-on-mentality BOC is an ideal partner for any activity or transformation project in the field of enterprise architecture – from the product, process and organizational model to the IT architecture – from the initial modeling through the optimization to the continuous performance steering.” – COO, Finance Industry
  • Overall excellent tool, support and service. Great tool that is based on best standards and frameworks in the market. Extremely easy to use and very powerful when it comes to modelling, reporting and documentation.” – Enterprise Architecture and Technology Innovation, Healthcare Industry
  • Check out more reviews

 

The Business Transformation Suite ADOIT is the golden source of all Enterprise Architecture data. It supports customers worldwide in the digital transformation of their enterprise, facilitates alignment of their business and IT, and helps customers generate value through managing and analysing dependencies between organizational assets. This makes ADOIT an invaluable asset, especially in the era of digital transformation.

 

Our EA suite is currently available in its latest version of ADOIT 8.5. We encourage everyone to request a Free Live-Demo and experience this remarkable, state-of-the-art EA tool first hand!

 

*Gartner, Inc., Gartner Peer Insights ‘Voice of the Customer’: Enterprise Architecture tools, 8 March 2019.

 

Gartner Disclaimer

Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.